The Blueprint for Complex Care laid out a number of important opportunities for advancing the field of complex care, including the need for standardized quality measures that can be used to evaluate and demonstrate the impact of complex care programs beyond cost and utilization. As a first step toward this goal, a new report from the Institute for Healthcare Improvement (IHI) and the National Center for Complex Health and Social Needs assesses the current state of complex care measurement and recommends a path forward.
Join us for a webinar with the report’s authors, Heidi Bossley and Keziah Imbeah, and responses from field experts who will provide context on the current challenges of complex care measurement, describe the report’s major recommendations, and discuss current activities and next steps for the complex care field. Therese Wetterman of Health Leads will describe lessons from a learning collaborative of primary care teams who incorporated patient-reported outcome measures. Rebecca Ramsay of Housecall Providers will provide reflections based on her experience working with various stakeholders to define the relevant population and identify appropriate quality measures for individuals with complex needs.